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HomePRIVACY POLICY

Effective Date: December 26, 2023

Date Last Updated:  December 22, 2023

 

Welcome to the website privacy policy of Oupiin Enterprise CO., Mainland China Oupiin Enterprise CO., LTD., Oupiin Electronic Kushan Co., LTD., and Oupiin America, INC., hereinafter referred to as “Oupiin”.

 

Your privacy is critically important to us here at Oupiin!

 

Although our operations and transactions at Oupiin primarily center on business-to-business relationships, we care deeply about consumer privacy rights and aim to ensure we preserve such rights wherever applicable.

 

Oupiin aims to respect your privacy regarding any information we collect while operating our website: https://www.oupiin.com and https://www.oupiin.com/tw/, hereinafter, “our,” "us," "we." So, we created this website privacy notice to ensure our website users have clear and transparent information about our business practices on our website.

 

Our privacy policy is meant to provide clear and transparent information about:

-                    - Personally Identifiable Information

-                    -Our Statement on Collecting Data from Minors Under 16

-                    - What We Collect

-                    - How We Use Information We Collect

-                    - Our Data Retention Timelines

-                    - Our Data Security Practices

-                    - Our Response to Do Not Track Requests

-                    - Third Parties Linked to Our Website

-                    - International Data Transfers

-                    - Privacy Rights of EU Residents

-                    - Privacy Rights of California Residents

-                    - Our Procedure for Privacy Policy Changes

-                    - Our Procedure for Privacy-Related Inquiries

-                    - How to Contact Us

Personally Identifiable Information

 

Our business presence in multiple countries allows Oupiin to understand that what classifies as personally identifiable information will vary between different regulatory jurisdictions and may also vary between each individual privacy law that defines this term worldwide. However, we provide this definition below to promote clarity as you read our website privacy notice:

 

Personally identifiable information is information that makes it likely to identify you as an individual, such as (1) your first and last name; (2) your home address or other physical address that can be considered your residence, including your street name and name of a city or town; (3) an email address; (4) a telephone number; (5) any other identifier that would make it possible for to physically or digitally contact you as an individual and/or your household; and (6) any other information concerning you as an individual and/or your household that our website collects which falls within the applicable regulatory definitions of personally identifiable information as per regulations Oupiin is subject to.

OUR STATEMENT ON CollectING DATA from Minors under 16

 

Oupiin does not seek to or intend to advertise to minors whatsoever. Our business model is predominantly centered on business-to-business transactions. We currently provide a notice at the data collection points for registering to our mailing list and becoming a member on our website, which states that Oupiin does not intend to collect data from individuals and expressly discourages individuals under 16 from providing data in our data collection points.

What We Collect

 

Web Browser and Web Server Data

Our website collects web browser and web server data automatically. Web browser data is information stored in your browser when interacting with websites.    

 

Internet Protocol (“IP”) Address Data

Our website collects IP address data automatically. IP address data is information associated with an IP address and may include details like a physical location, hostname, and proxy setting. IP addresses have the potential to reveal personally identifiable information about you.

 

Aggregated Statistics Data

Our website collects data for use in aggregated statistics. This is often described as a summary of data points businesses for analytics-related purposes. For example, a summary of the number of website visitors Oupiin has per country.

 

Cookies and Web Tracking Technology

Our website uses cookie technology, which is a form of web tracking technology. Generally, cookies are pieces of digital information a web server places on your web browser while browsing a website to remember browser information. Cookies allow websites like ours to recognize you and keep track of your preferences. See our Cookie Notice for more information.

 

Personally Identifiable Information is collected through Mailing List Sign-Ups

For website users seeking to join our mailing list, we require the collection of an email address, a first name, and a last name. There is the option to include a phone number, a city, a country, a company name, and a job title that is associated with you as well.  The combination of this information makes it likely that we are collecting what qualifies as personally identifiable information from our mailing list subscribers at sign up.

                                                                                              

Personally Identifiable Information is collected through Membership Registration

For website users seeking to register as a member and create a membership account, we require the collection of an email address to be used as your log-in ID, your name, a physical address associated with you, and a phone number associate with you. There is an option to include a fax number. The combination of this information makes it likely that we are collecting what qualifies as personally identifiable information from members at registration.

 

Personally Identifiable Information is collected through General Customer Feedback

For website users seeking to leave feedback and comments, we provide web forms on certain portions of our website, like our “Contact Us” page. Using this webform is optional; it collects your name, company name, mailing address, telephone number, fax number, and email.

 

Personally Identifiable Information is collected through Website User Employment Inquiries

For website users seeking to work for Oupiin, we provide a web form for you to exercise the option of providing us with your name, the job title you would like to inquire about, a telephone number, an email, and any remarks you may have relating to your employment inquiry.

 

Personally Identifiable Information is collected through Sample Request Inquiries

For website users seeking a product sample, we provide a web form to exercise the option of providing us with your name, a company name, a mailing address, and an email address.

How We Use Information WE Collect

 

We do not rent or sell personally identifiable information to anyone.

 

Our practice is to disclose your personally identifiable information on a need-to-know basis. This means Oupiin limits the personally identifiable information shared with employees, contractors, and affiliated organizations only to include information strictly necessary to perform essential business functions.

 

Oupiin will disclose personally identifiable information in connection to responding to legally mandated compulsion, like in response to a subpoena, court order, or any other request by applicable governmental regulatory agencies, or when Oupiin has a good-faith belief that such disclosure is reasonably necessary to protect our property rights, to protect specific rights of third parties if applicable, and/or in alignment with public policy. This is a general overview of our business practices regarding how we use information about you.

 

To provide more clarity and transparency about data collected through our website, we provided explanations for specific collection instances below:

 

Web Browser and Web Server Data

Our website collects information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. We collect this data for internal operations purposes, like trend monitoring, understanding our client base, and keeping our website secure. Oupiin may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. However, it’s unlikely for this situation to arise.

 

Internet Protocol (“IP”) Address Data

Our website collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on our blog posts. We disclose log information of website users and commenter IP addresses on a need-to-know basis for the purpose of facilitating necessary business operations functions.

 

Aggregated Statistics

We use data analytics tools from vendors like SEM Rush, Constant Contact, and Google Analytics to gather aggregated statistics on user browsing behavior on our website. This allows us to improve the site user interface, optimize sales and marketing content, and gain a better understanding of our website's geographical reach.

 

Cookies and Web Tracking Technology

Our website uses first-party cookies to provide our website users with an optimized user experience. Using our first-party cookies allows us to provide essential functions that are strictly necessary for our website to operate. We regularly scan our website using cookie scanning software from our trusted partner, One Trust, to stay current on what cookies are on our website.

See our Cookie Notice for more information.

 

Personally Identifiable Information Gathered through Mailing List Sign-Ups

We use the information our Mailing List subscribers provide at sign-up for direct marketing communications. We occasionally send emails to our mailing list subscribers that inform subscribers about new features, new and emerging business endeavors, and our products. We also use this information to solicit feedback from our mailing list subscribers.

 

Personally Identifiable Information Gathered through Membership Creation

We use the information members provide at registration to maintain their membership portals and keep them secure.

 

Personally Identifiable Information Collected through General Customer Feedback

We use the information website users share in our “Contact Us” web form to appropriately respond to customer feedback and concerns in a timely manner.

 

Personally Identifiable Information Collected through Website User Employment Inquiries

We use the information website users share in our “Employment” web form to respond to employment inquiries appropriately.

 

Personally Identifiable Information Collected through Sample Requests

We use the information website users share in our “Sample Request web form to respond to sample request inquiries appropriately.

 

Our data RETENTION TIMELINES

 

At Oupiin, we make it a practice to retain your personal information only as long as necessary to maintain our essential business functions like providing goods and services, complying with our legal obligations, and complying with any statutorily mandated record-keeping obligations.

OUR Data SECURITY Practices

 

At Oupiin, we make reasonable efforts to secure and maintain the security of your personal information. We use appropriate administrative, technical, and security measures to protect any personally identifiable information we hold from unauthorized access, unauthorized disclosure, destruction, misuse, and unauthorized action. However, please be aware that no company or service can guarantee complete security.

OUR RESPONSE TO Do Not Track Requests

 

Depending on the type of web browser you are using to access our website, your web browser may automatically send “Do Not Track” signals to Oupiin. We do not currently respond to do not track signals, as we aim to provide you with a personalized experience. We encourage you to look at your browser settings to initiate the DO NOT TRACK process on your end.

Third parties linked to our website

 

Third-Party Vendors

We partner with trusted third-party vendors in operations on our website, such as One Trust for Privacy Compliance Management, Constant Contact to maintain our mailing list and for direct marketing;  SEM Rush, Constant Contact, and Google Analytics for website analytics-related purposes. We share your personal information with these trusted vendors for the purposes of completing essential business functions based on legitimate interests.

 

Links to External Third-Party Websites

There may be occasions when content on our website contains links to external sites, which we do not operate. If you click such links, you may be directed to a third-party site, depending on your individual internet settings for your web browser. We have no control over the content or practices of third-party websites. We expressly disavow and do not assume responsibility for any third-party site's content, products, or services that may be linked to content on our website. Please refer to the applicable privacy policy of any external website.

INTERNATIONAL DATA TRANSFERS

 

As a multi-national entity, Oupiin understands that our website will be accessed globally. However, we make it a practice to limit the ability for data to be transferred internationally. If and when Oupiin engages in international data transfers, we will rely on the international data standards set in the specific jurisdiction applicable to each instance.

Privacy Rights of European Union (“EU”) Residents

 

The General Data Protection Regulation (“GDPR”) gives citizens of the European Union eight specific rights regarding the processing of their data, which are (1) the right to information (2) the right to access, (3) the right to rectification, (4) the right to object, (5) the right to erasure, (6) the right to restrict processing, (7) the right to data portability, (8) the right to intervene in automated decision-making.

 

Your Right to Information

As a European Union citizen, you have the right to know how and when Oupiin processes your personal data.

 

Your Right to Access

As a European Union citizen, you have the right to request a copy of any personal data that Oupiin processes.

 

Your Right to Rectification

As a European Union citizen, you have the right to request Oupiin correct any inaccurate personal data we hold.

 

Your Right to Object

As a European Union citizen, you have the right to object to Oupiin processing your data for purposes you deem inappropriate.

 

Your Right to Erasure

As a European Union citizen, you have the right to withdraw consent for Oupiin’s processing of your personal data and demand that Oupiin erase the personal data we hold.

 

Your Right to Restrict Processing

As a European Union citizen, restrict Oupiin’s processing of your personal data by limiting how Oupiin uses your data. We are required to uphold your preferences.

 

Your Right to Data Portability

As a European Union citizen, you have the right to request that Oupiin transfer any personal data to another entity when it is technologically feasible.

 

Your Right to Intervene in Automated Decision-Making

As a European Union citizen, you have the right to be informed of when automated decision-making is used to process your personal data and can intervene or object to it.

 

Notice of Privacy Rights California Residents

 

The California Consumer Privacy Protection Act (“CCPA”) gives California residents specific rights related to online data privacy, which are (1) the right to know, (2) the right to delete, (3) the right to opt out of sale or sharing; (4) the right to correct, (6) the right to limit use and disclosure of sensitive personal information, and (7) the right to be free from discrimination for exercising privacy rights.

 

Your Right to Know

As a California Resident, you have the right to know about the personal information Oupiin collects about you, how that information is used, and how that information is shared. This applies to information from the 12-month period preceding the time you make your request and may be made free of charge.  

 

Your Right to Delete

As a California Resident, you have the right to request that Oupiin delete personal information we have about you and tell our service providers to do the same. However, this right may be limited in its application to certain information Oupiin may be required to retain by statute.

 

Your Right to Opt-Out

As a California Resident, you have the right to request that Oupiin stop sharing your personal information (“Opt-Out”). Oupiin cannot sell or share your personal information after receiving an opt-out request unless you later authorize Oupiin to do so.

 

Your Right to Correct

As a California Resident, you have the right to request that Oupiin corrects any inaccurate information Oupiin may have about you.

 

Your Right to Limit Use and Disclosure

As a California Resident, you have the right to request that Oupiin only use your sensitive personal information; like potential financial information or your precise geolocation data, for limited purposes such as providing you with the specific services you requested which involved that class of information.

 

Your Right to Non-Discrimination

As a California Resident, you have the right to not receive discriminatory treatment by Oupiin that is based on your choice to exercise your privacy rights under CCPA.

 

ENFORCING YOUR CALIFORNIA PRIVACY RIGHTS

In addition to the opt-out mechanisms built into our mailing list, which is serviced by the vendor Constant Contact, and the other opt-out mechanisms built into our website; Oupiin provides three ways for California Residents to contact us for the purpose of enforcing your privacy rights.

 

1.      Call us toll-free at 1-800-820-7466

2.      Email us at Privacy@Oupiin.com

3.      Write to us at 27795 Avenue Hopkins Valencia, CA. 91355.

 

Once we receive your request, we will respond within a reasonable period that aligns with applicable response times mandated by applicable statutes.

Privacy Policy Changes

 

Although most changes are likely to be minor, Oupiin may change its Privacy Policy from time to time, in order to stay up to date with new and emerging privacy regulations and within Oupiin’s sole discretion. We encourage our website visitors to frequently check our Privacy Policy page for any changes to our Privacy Policy.

 

Your continued use of our website after any change in this Privacy Policy may be construed as your acceptance of such changes.  However, if major changes to our Privacy Policy directly impact your privacy rights, we will provide the level of notice deemed appropriate by applicable statutes.

Procedure for Privacy-Related Inquiries

 

General Procedure

Oupiin takes all privacy related inquires seriously and seeks to resolve any request within a reasonable period, that aligns with applicable response times mandated by applicable statutes. In addition to the mechanisms, we have in place for our members and those subscribed to our mailing list. We ask that you (1) contact us (2) provide us with enough information to identify that you are an individual Oupiin collected information from (3) provide information on what privacy-related inquiry you would like us to address, and we will respond to your request within a reasonable time, that aligns with applicable timeline response times mandated by law.

 

Procedure for Authorized Agents

Authorized agents seeking to enforce the privacy rights of another natural person, must provide us with legal documentation establish proof of the agency relationship between, you as the agent, and the individual you seek to enforce the privacy right of. This information must be received in writing at the time your request is made. You can submit this documentation to us at Privacy@Oupiin.com for Oupiin USA, or Privacy@Oupiin.com.tw for Oupiin Enterprise CO., Mainland China Oupiin Enterprise CO., LTD., and  Oupiin Electronic Kushan Co., LTD.

Contact Us

 

For Privacy-Related Inquires

1.      Email at Privacy@Oupiin.com for Oupiin USA, or Privacy@Oupiin.com.tw for Oupiin Enterprise CO., Mainland China Oupiin Enterprise CO., LTD., and  Oupiin Electronic Kushan Co., LTD..

2.      Call the Oupiin office in or near the country you reside in.

3.      Write to the Oupiin office in or near the country where you reside with letters marked “Attention - Privacy Officer.”

 

OUPIIN ENTERPRISE CO., LTD.

No 302, Changxing Rd., Bade Dist., Taoyuan City 334014, Taiwan

Telephone:    886-3-3655030

Fax:                886-3-3684728

 

OUPIIN AMERICA, INC.

27795 Avenue Hopkins Valencia CA., 91355 USA

USA Toll Free: 1-800-820-7466

Telephone:     1-661-294-0228

Fax:                 1-661-294-0131

 

OUPIIN ENTERPRISE CO., LTD.

Rm 601, No. 88 Caoxi North Rd.,

Charity Plaza Shanghai 200030, P.R. China

Tel               86-21-64289037~8

Fax              86-21-64281089

 

OUPIIN ELECTRONIC CO., LTD.

No. 477, Kunjia Road, Kunshan, P.R. China

Telephone:      0512-57635288

Fax              0512-57635868